Tech Support Without the Stress
Whether it's mounting a TV, fixing a slow computer, or building a website—I handle the frustration so you don't have to. Friendly, local IT support for your home and business.
Some of our happy customers
Why we stand out
Why Neighbors Choose Us
I Don't Speak "Robot"
I know technology can be confusing. I explain what’s wrong in plain English, not jargon, so you always know exactly what I'm fixing and why.
No Job is "Too Small"
Need a TV mounted? Computer running slow? Wi-Fi acting up? I treat your home tech issues with the same professional care as a big business contract.
Judgement-Free Help
Forget to plug it in? Clicked something you shouldn't have? It happens. I'm not here to lecture you; I'm here to get you back up and running fast.
Get Your Business Online (Finally)
You don't need a $10,000 website. You just need to look professional. Is your current website embarrassing? Or maybe you don't have one at all? At Sure Thing IT, I build clean, modern, and mobile-friendly websites specifically for small businesses.
TV & Home Theater
I'll get that new TV safely on the wall and hide the messy cables so your living room looks perfect. I can even hook up your soundbar and consoles while I'm at it.
Computer Help
Mac or PC? Doesn't matter. Whether it's a virus, an update that froze, or you just need help installing something, I can log in remotely or come to you.
Repairs & Upgrades
Don't throw away a slow computer! Often, a simple part replacement can make an old machine run like new. I diagnose the issue and fix it for a fraction of the cost of a new laptop.
"Alexa, Help Me Set Up My House!"
Living in the future should be fun, not frustrating. We’ve all been there: you bought the fancy smart doorbell or the color-changing lightbulbs, but now they are sitting in a box because the setup instructions make no sense. Or maybe you installed them, but they won't connect to your network. Let me help! Whether it's Google Nest, Amazon Alexa, or Apple HomePod, let's work together to make your home Smart!
Testimonials
See what people are saying
"Mac is an absolute genius when it comes to technology, and he’s a blast to be around. Brilliant AND friendly is a combo you don’t see often in IT…but that’s exactly what you get with Mac."
"I'm sure Mac is a great IT guy for generally techy people too, but what I most appreciate about him is that he's a great IT guy for non-techy people! He can cover the simplest stuff (have you plugged your computer into the wall?) without making the person on the other end of the line (often me) feel like an idiot! He actually makes me feel like he likes helping me out, which I find very rare among IT guys. He's unquestionably the best tech support I've ever had in 20+ years of working."
"Mac has helped me solve numerous technology issues in my years working in administration for two different companies. He has been equally effective in those times when we have had to solve things remotely. I am always grateful for his friendliness, expertise, and success in solving our tech problems."
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Hi, I'm Mac South. I started Sure Thing IT because I noticed a problem: most IT support is either impossible to reach, too expensive, or just plain unfriendly.
I wanted to build a different kind of tech company—one that feels like calling a friend who just happens to be really good with computers.
With over 10 years of experience, I’ve seen (and fixed) just about everything. But what I love most isn't the technology itself—it's helping people feel confident and stress-free using it. Whether you're a small business owner trying to keep your team online, or a homeowner just trying to get the printer to work, I'm here to help.